FAQ - Good Dee's

What is Good Dee’s?

Good Dee’s was created by Deana Karim in hope to achieve balanced eating and enjoy the treats without all the sugar.

We make products that taste just as good as their high carb, high sugar counterpart. You will find that all of our products are sugar free, low carb, gluten free and tasty!

What ingredients do you use in your mixes?

It varies from product to product, but we do guarantee all of our products will always be gluten free, sugar free, soy free and wheat free.

Good Dee's uses the best ingredients we can! We use non-GMO erythritol, no sugar added chocolate chips, and stevia. To put it in perspective, each piece will come out to less than a dollar and even less if you make 24 servings versus 12. I think we can all agree-it is more expensive to grab a cookie at the local cafe that is filled with wheat, gluten and sugar.

Our baking mixes are made with grain free flours.

Flours we use: Almond flour, Sunflower Seed Flour, Watermelon Seed Flour, Peanut Flour

Sweeteners we use: Erythritol, Stevia, Allulose, Monk Fruit

What is ketogenic and what does LCHF mean?

The Ketogenic diet (or keto for short) is a high fat, moderate protein, and low carb diet. You can achieve a state of ketosis by reducing carb intake or removing completely and removing sugars.

LCHF is an abbreviation for Low Carb High Fat.

How do you calculate net carbs?

Net carbs are calculated by taking Total Carbs (minus) dietary fiber (minus) sugar alcohols=NET carbs.

All of our products will have this formula on the packaging.

Do you ever offer discounts?

Yes! Sign up for our newsletter on our website and be the first to know about all deals and offers on our website and Amazon.

Not into emails? Follow our Instagram and Facebook page to find out about any deals or offers.

Are there any restrictions on using discount codes?

Yes. Discount codes cannot be used on products which have already had their price reduced. They cannot be used on bundles or any other discounted item.

Why does your nutritional panel show 3 net carbs but you have a formula on the bottom that shows 2 net carbs?

Great question! The nutritional label is all the rounded numbers. Anything over .5 rounds up and anything below rounds down to the next whole number. Because of that, the rounded numbers do show 3 net carbs per nutritional label. I just wanted to add the decimal numbers and you can see that it is 2 net carbs.

Is shipping ever free?

As a small business, we cannot offer free shipping for one package. We do offer free shipping for order over $60

Do you take returns?

Unfortunately, at this time, we cannot accept returns due to the fact we are a small and growing business.

Do you offer refunds?

Please email Customer Service at cs@gooddees.com if you have any issues. You must provide photo proof of any issues with packaging, leaked product or other issues with the raw materials. We review them on a case by case basis and we are always happy to refund if the issue was out of your control.

I didn't get my order. What now?

First thing, wait 3-4 additional days after tracking shows delivered. Please contact your local post office and provide them with the tracking information.

Email cs@gooddees.com as soon as possible so we can help find your parcel. If your order has not arrived but the status on USPS website shows up as delivered and we confirm it was sent to the correct address we will address a reship if possible.

Things happen and sometimes packages aren't delivered. If this happens to you, please contact customer service immediately at cs@gooddees.com.

We will not be able to reship orders not received three weeks after the order is made. 

If your order is not showing up as delivered and it's been less than three weeks we will gladly refund or reship your order (with delivery confirmation after we have written confirmation of your shipping address). Should you opt to have the order reshipped, as opposed to opting for a refund, you are acknowledging that should the reshipped order not be delivered - we will not be mailing out a third order. Unfortunately reshipping an order three times is too taxing for a small business such as Good Dee's.

Can we use vegan ingredients in your mixes?

Any changes you make that are not listed on the label will not guarantee successful results. You can supplement with a chia egg, flax egg or egg replacement but the texture will not be the same. We cannot guarantee results. You can swap coconut oil for any oil you choose!

Do you ship internationally?

We do ship to Canada and certain countries. We are hoping to expand soon!

We do have partners in Canada and we ship to the UK and EU via Amazon.

Any other questions? Please email cs@gooddees.com